Full-Cycle Verified Civic Resolution Platform

Real-World Problems.
Verified Evidence.
Permanent Accountability.

Citizens capture issues with GPS coordinates. AI assists triage and visual evidence comparison. Field technicians submit verifiable proof. Only official organization approval closes a case.

No Client Role TamperingHaversine GPS VerificationImmutable State Machine

1,482

Grievances Filed

1,329

Verified & Resolved

22.4 hrs

Avg Turnaround

98.6%

GPS Verification Rate

End-to-End Governance Protocol

How ResolveAI Enforces Resolution

ONE permanent record in Supabase. Controlled by a server-side state machine where no party can fake completion.

1

Citizen Reports with GPS

Capture problem photo + description + high-precision browser coordinates.

The record is immediately locked as PENDING. Gemini 2.5 Flash classifies category, assigns severity, and suggests the routing department.
2

Organization Assigns Worker

Verified department allocates a technician based on skill and workload.

Transitions strictly: ASSIGNED → ACCEPTED → IN_PROGRESS. The technician receives GPS directions and original photo evidence.
3

GPS Math & AI Verification

Technician submits after-photo, notes, and live GPS from the repair site.

The backend computes the exact Haversine distance (≤100m). Gemini compares before/after photos. Only human organization review marks the case CLOSED.
Public Transparency Stream

Recent Verified Resolutions

Real before and after records. All citizen and worker PII stripped for privacy safety.

Arterial Road Pothole Repaired - Before RepairBEFORE
Arterial Road Pothole Repaired - Resolved & RestoredRESOLVED
RV-1042Resolved & Closed

Arterial Road Pothole Repaired

MG Road, Ward 14 • Public Works Department

GPS verified: 14.2 m18 hrs
Broken Streetlight Mast Replaced - Before RepairBEFORE
Broken Streetlight Mast Replaced - Resolved & RestoredRESOLVED
RV-1038Resolved & Closed

Broken Streetlight Mast Replaced

Sector 4, Cross 2 • Electricity Supply Corp

GPS verified: 8.5 m11 hrs
Main Pipeline Burst Sealed - Before RepairBEFORE
Main Pipeline Burst Sealed - Resolved & RestoredRESOLVED
RV-1025Resolved & Closed

Main Pipeline Burst Sealed

Railway Colony, North Gate • Municipal Water Board

GPS verified: 21.0 m26 hrs

Role-Specific Operational Portals

Each actor operates within their strict boundaries enforced by Supabase Row Level Security.

Citizen Portal

Report civic problems, upload photos, and track the immutable timeline.

Organization Suite

Review queue, assign technicians, inspect evidence, and decide rework.

Field Technician

Mobile-optimized for field workers: accept tasks and submit GPS proof.

Platform Admin

Verify authority credentials, inspect audit trails, and manage system limits.

Cryptographic & Spatial Integrity

Engineered to Prevent False Closures

Traditional municipal complaint portals rely on honor systems. ResolveAI replaces trust with mathematical proofs and verifiable telemetry.

Haversine GPS Lock

Field technicians must be physically within 100 meters of the reported coordinates to submit resolution evidence. Calculated server-side using spherical trigonometry.

Radius Limit: ≤ 100 meters

Gemini 2.5 Vision Check

Multimodal AI compares original citizen damage with field worker after-photos, scoring work quality and flagging potential fraud for human supervisors.

Dual-Image Feature Match

Supabase RLS Isolation

Zero client role escalation. Citizens cannot touch department queues, workers cannot self-close, and organizational approval is strictly enforced at database engine level.

Database-Enforced RBAC

Immutable Audit Chain

Every state transition generates a timestamped, signed event log. No grievance can be silently deleted, retroactively edited, or hidden from civic scrutiny.

Permanent Event Sourcing
Institutional Service Level Commitments

Guaranteed Response Times by Civic Hazard Level

Municipalities connected to ResolveAI agree to auditable response windows. Real-time telemetry automatically escalates stalled cases to administrative review.

Auto-EscalationRealtime Citizen SMS/In-App Alert
Critical Safety Hazards

Open manholes, live electric cables, deep road craters

< 12 Hours
Utility Disruptions

Water main leaks, broken traffic signals, streetlight outages

< 24 Hours
Sanitation & Maintenance

Garbage accumulation, clogged storm drains, damaged sidewalks

< 48 Hours
Got Questions?

Frequently Asked Questions

Everything you need to know about mathematical GPS verification, AI triage, and accountability.

When a field technician attempts to submit repair proof, ResolveAI queries their browser device's high-precision GPS hardware. The backend calculates the great-circle surface distance using the Haversine trigonometric formula between the citizen's original locked coordinates and the technician's live location. If the distance exceeds 100 meters, the submission is rejected instantly, making remote or fabricated closures mathematically impossible.

Verification•Verified Policy Rule

Still have questions about institutional deployment or city municipal integrations?

See a Problem in Your City? Fix it With Proof.

ResolveAI eliminates forgotten complaints and unverified closures. File a grievance in under 60 seconds with location and photo evidence.